Return and refund policy

At LapLager, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer the following return and refund policy:

Return Request Period

You have up to 7 calendar days from the delivery date to request a return.

Return Conditions

To be eligible for a return, the product must meet the following conditions:

• The item must be unused and in the same condition as received

• It must be in its original packaging with all tags intact

• We do not accept returns of personalized or discounted items (unless they have a manufacturing defect)

Return Process

Please send an email to 📧 kontaktlaplager@gmail.com with the subject line “Return Request,” including your order number, the reason for the return, and photos of the product (if applicable).

Our team will respond within 48 hours with return instructions.

Return shipping costs are the customer’s responsibility unless the item received is defective or incorrect.

Refunds

Once your return is received and inspected, we will notify you by email whether your refund has been approved or rejected.

If approved, the refund will be processed to the original payment method within 7 to 10 business days.

Damaged or Defective Products

If you receive a damaged or defective product, contact us immediately at 📧 kontaktlaplager@gmail.com with clear photos of the damage so we can arrange a replacement or refund.