Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer the following return and refund policy:

Return Request Period

You have up to 7 calendar days from the delivery date to request a return.

Return Conditions

To be eligible for a return, the product must meet the following conditions:

• The item must be unused and in the same condition as when you received it

• It must be in its original packaging with all labels intact

• We do not accept returns of personalized or discounted items (unless they have a manufacturing defect)

Return Process

To request a return, please contact our customer service with your order number, reason for the return, and photos of the product (if applicable).

Our team will respond within 48 hours with return instructions.

Return shipping costs are the customer’s responsibility unless the item received is defective or incorrect.

Refunds

Once your return has been received and inspected, you will be notified whether your refund has been approved or rejected.

If approved, the refund will be processed to the original payment method within 7 to 10 business days.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with clear photos of the issue so we can arrange a replacement or refund.